Today’s online class, led by Dr. Susan, focused on the importance of communication and specifically on how to navigate difficult conversations. I learned that communication is not just about exchanging words but about building stronger relationships, understanding others, and expressing myself effectively. The lesson highlighted how essential these skills are for both personal growth and professional success.
One key insight I gained was about the cost of avoiding difficult conversations. I realized that when I avoid addressing issues, it often leads to resentment, strained relationships, and unmet needs. This made me reflect on times when I stayed silent to avoid conflict, but in the end, the problem only grew worse.
The session also helped me better understand the fears that hold people back, such as the fear of rejection, conflict, or not expressing things “perfectly.” I could personally relate to this because I often hesitate to speak up when I’m worried about hurting someone’s feelings. However, Dr. Susan encouraged us to reframe these fears and see difficult conversations as opportunities for growth rather than threats.
What stood out to me most was the BRAVE framework. I found it practical and easy to remember. Breathing and preparing before speaking, showing empathy, clearly asserting my needs, validating others, and ending with agreed next steps all seem like tools I can use in real life. I believe this structure can help me feel more confident and make conversations less intimidating.
Overall, this class made me reflect on the way I communicate with others. I now understand that having difficult conversations is not something to avoid, but rather a necessary part of building healthy and honest relationships. Moving forward, I want to practice using the BRAVE framework whenever I feel anxious about speaking up, so I can become a more confident and effective communicator.
NextGen Women Leaders Fellowship
Khadra Halataa (Ireland)