The session with Dr. Susan on having difficult conversations was very personal and relatable. As women, we are often told to avoid conflict and hold back our words. But that rarely solves the problem, but it often creates more issues later. I have experienced those situations myself.
I really appreciated that Dr. Susan shared the Brave framework, offering step-by-step guidance on how to approach difficult conversations, along with practical advice on preparing ourselves emotionally and physically. I especially enjoyed her calm voice and the way she modeled handling tough conversations with grace.
I’m taking away many valuable lessons from this session. First, the importance of preparing myself emotionally before entering a difficult conversation. Second, learning to avoid jumping into attack or defense mode, and instead, focusing on empathy, while still respecting and caring for myself. Thank you for such a meaningful and insightful session!
Best Regards,
Hang Nguyen (Vietnam)